The last step in the decision-making process is to collect the data.
Answer the following statement true (T) or false (F)
False
The last step is to evaluate decision effectiveness.
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Which of the following statements about sales puffery is true?
A. Puffery typically occurs when a salesperson deliberately makes erroneous statements. B. The difference between sales puffery and statements of fact is easy to distinguish. C. Generally, the less knowledgeable the customer, the greater the chances the court will interpret a statement as actionable. D. A salesperson's statements of puffery should be taken at face value and considered factual. E. Misrepresentation cases are judged on the use of standardized words and phrases.
Which of the following are standard terms often in a franchise agreement?
A) exclusivity clause B) non-competition clause C) confidentiality clause D) termination/renewal clause E) all of the above
S calls B and says, "I will sell my 1966 Mustang convertible to you for $3,000." B knows that the car is worth $4,000 . B replies, "Would that include the trunk-mounted spare tire?" S hangs up without a word. B calls back in three days and says, "I'll buy the car for $3,000." Is there a contract? Discuss fully
Under the Lanham Act, Ford was able to sue General Motors for false advertising that hurt Ford pickup sales, and collected over $100 million in damages
a. True b. False Indicate whether the statement is true or false