John is the supervisor of the KDD Company. Not only does he believe himself to be on the same level as the rest of the group, but also feels connected with them. We can say John uses a benevolent approach

Indicate whether the statement is true or false.


F___

Communication & Mass Media

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The involvement stage can include

A) shaking hands and exchanging phone numbers. B) introductions and handshakes. C) making a public commitment. D) following the person on Twitter or reading his/her Facebook posts.

Communication & Mass Media

Sarah believes that all African-Americans are great dancers and athletes. Sarah is invoking with of the following:

a. discrimination b. stereotype c. racism d. bias

Communication & Mass Media

Anticipating what we will say response to the speaker is a detractor, or a barrier, to effective listening.

a. true b. false

Communication & Mass Media

An ______________________ is the figure of a story that opposes the main character and is the primary source of conflict with the main character. The _______________, who may be clearly a villain or simply in opposition to other figures in the narrative, often drives action and instigates turning points in the plot.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media