Which management format is associated with decision making being limited to top management or ownership?
a. professional manager system
b. centralized
c. owner-manager system
d. decentralized
b
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Intangible costs include ______.
A. distribution costs B. utilities cost C. lack of customer responsiveness to the company’s business D. taxes
On the statement of cash flows, ____________________ activities include buying stock in other companies and ____________________ activities include issuing new stock.
Fill in the blank(s) with the appropriate word(s).
When writing persuasive claim or complaint messages, you should A) suggest that the receiver intentionally deceived you or intentionally created the problem
B) use a moderate tone. C) inform the reader that you will contact the Better Business Bureau if your claim is not granted. D) use a strong tone with accusatory language to demonstrate your dissatisfaction.
Observation may be used in combination with interviewing.
Answer the following statement true (T) or false (F)