Michelle, a factory owner, wants to discuss the decline in production at her factory with her shift managers Alice and James. She decides that the best way to approach the matter is to talk about how they managed to raise the previous year's productivity despite several challenges and then talk about the current year's dismal numbers. She also decides not to blame the managers for the poor show. In this scenario, Michelle employs ________ to maintain face.
A. politeness facework
B. solidarity facework
C. approbation facework
D. tact facework
Answer: C
Communication & Mass Media
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A leader following the ______ leadership style is tractable and adapts his or her behavior according to a variety of circumstances
a) situationa b) functional c) authoritarian d) group
Communication & Mass Media
The threshold above which an interpersonal outcome seems attractive is called the:
A) comparison level of alternatives. B) reward level. C) comparison level. D) satisfaction level.
Communication & Mass Media
What is presented as a bulleted list, and indicates the position of the organization in the industry?
a) Corporate profile b) Summary sheet c) Graphic sheet d) Mat release
Communication & Mass Media
A speech outline should contain only main and sub-points
Indicate whether the statement is true or false
Communication & Mass Media