Words and phrases such as “also,” “next,” “in addition to,” and “likewise” are ______ transitions.
a. chronological
b. contrasting
c. causal
d. complementary
d. complementary
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A managerial innovation that improves the efficiency of a company's cross-functional teams would be considered a ______ innovation.
A. product B. process C. core D. transformational E. practical
With reference to the six-category scale, a consumer satisfaction index (CSI) of 20 denotes that the customer is ________
A) dissatisfied B) satisfied C) very satisfied D) somewhat dissatisfied E) somewhat satisfied
Which of the following is NOT contained in the body of the report?
A) executive summary B) introduction C) results D) methodology E) conclusions
Which of the following is the last step in the daily control over cash receipts by mail?
A) A mailroom employee sends all customer checks to the treasurer who has the cashier make the bank deposit. B) The controller opens the mail and sends the remittance advices to the accounting department. C) The controller compares the records of the day's bank deposit amount from the treasurer and the debit to Cash from the accounting department. D) The accounting department prepares journal entries to cash and the customers accounts.