Security, comfort, self-preservation, and personal pleasure are common psychological needs of buyers.
Answer the following statement true (T) or false (F)
True
People make purchases to solve rational and emotional needs. Psychological needs, such as comfort, vanity, and pleasure, are common reasons for buying products.
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Preparing objectives for the sales demonstration and a plan to reach those objectives is the:
A) product strategy B) customer strategy C) presentation strategy D) relationship strategy E) marketing strategy
Grievance procedures help protect employees against ____________ decisions by management regarding discipline, discharge, promotions, or benefits.
A. arbitrary B. any C. contractual D. labor E. None of the above
Smiling is an effective job-hunting technique when meeting interviewers in person because a smile
A) suggests you are not lying about your past. B) suggests that you have expert knowledge. C) is more genuine than a handshake. D) is a relationship builder, however brief.
A hospital-billing auditor has been inspecting patient bills. While almost all bills contain some errors, the auditor is looking now for large errors (errors in excess of $250 )
Each day last week, the auditor examined 100 bills and found an average defect rate of 16%. Calculate the upper and lower limits for the billing process for 99.73% confidence.