Consider the clustered bar chart of the dashboard developed to monitor the performance of a call center:
This chart allows the IT manager to

A. identify how often a problem is related to hardware.
B. identify the frequency of a particular type of problem by location.
C. identify which city contains the most customers.
D. identify the percent of customers who do not have one of the listed problems.


Answer: B

Business

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a. random factors b. signal factors c. noise factors d. ISO factors

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Indicate whether the statement is true or false

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