Match each term with the correct statement below.
a. production
b. operations
c. manufacturing
d. materials requirements planning (MRP)
e. materials resources planning (MRPII)
f. enterprise resource planning (ERP)
g. quality circles
h. quality assurance (QA)
1. The unit in the company that controls quality is called this.
2. In order to produce our product we must do a variety of functions such as: purchasing, production, inventory control, and quality control. What are all of these functions called?
3. What is the total amount of a product brought to market?
4. What is the computer driven planning system that analyzes and projects materials needs and works well with JIT?
5. What is the physical process of producing goods?
1. H) quality assurance (QA)
2. B) operations
3. A) production
4. D) materials requirements planning (MRP)
5. C) manufacturing
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A) marketing concept B) value-added selling C) customer relationship management D) personal sales philosophy E) customer strategy
Which of the following is true of the Environmental Protection Agency (EPA) standards set for toxic substances?
A) They require special labeling of toxic substances. B) They are set based on the recommendation of business owners affected by the pollution. C) They require the EPA to identify all chemicals based on the national ambient air quality standards (NAAQS). D) They require a complete ban on all toxic substances.
According to the Case: Battle for the Caribbean, two of the rival cruise lines were
a. founded by leaders who only used directive, tough leadership styles b. founded by leaders who only used supportive, considerate leadership styles c. founded by visionary leaders who had detailed, task-oriented leaders as partners d. founded by leaders who were high on both visionary leadership and directive, detailed-oriented leadership
Lance received a summons to answer a complaint. Believing that the case had no merit, Lance did not respond. Which statement is correct?
a. The court will try the case without Lance. b. The court will issue a default judgment. c. The court will order Lance to respond to interrogatories. d. The court will issue an order dismissing the case.