The most important aspect in preparing for group conflict is:
a. Ensuring a mediator is readily available.
b. Creating a psychological safe environment.
c. Prohibiting negative emotions.
d. Encouraging feelings about personal issues.
b. Creating a psychological safe environment.
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When a job interviewer indicates the interview is coming to a close, you should
A) prolong the interview in order to ingratiate yourself with the interviewer. B) say your good-byes and stand up to leave. C) prepare to leave but (if possible) try to pin down what will happen next. D) ask the interviewer to analyze your performance. E) explain that you really need a job offer before you depart.
Last year, TruTech offered jobs to 30 applicants. Of them, 27 accepted the offers. TruTech's acceptance rate last year was 90 percent.
Answer the following statement true (T) or false (F)
Which of the following adopter categories refers to the last large group of buyers to enter a new product market?
A. early adopters B. late majority C. laggards D. innovators E. early majority
When the marketing objective is to establish a relationship, advertising is a more appropriate tool than personal selling.
Answer the following statement true (T) or false (F)