Maren is a team leader specializing in public relations. She always discusses her work with her team members

Maren would ask them whether their plan worked or their objectives were fulfilled, keeping everyone aware of the situation and updating them of their progress. What basic function of the PR process is she following?

a) Evaluation
b) Research
c) Communication
d) Planning


ANS: a

Communication & Mass Media

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When buying a car in the U.S., it is typical for the salesperson to give a price and the customer to offer a lower price. This technique is best known as the _____ approach

A. compartmental B. proposal-counterproposal C. detailed D. persuasive

Communication & Mass Media

The authors encourage speakers never to use humor as an attention-getter because most humor is

considered inappropriate. Indicate whether the statement is true or false

Communication & Mass Media

Which of the following is not an advantage of using a notebook computer in field observations?

a) Storing field notes as text and structuring data as files b) Scanning field notes for key words and phrases c) Performing complex statistical functions, such as ANOVA, on field notes d) Processing field notes on location

Communication & Mass Media

Which of the following is an example of a competent relational role behavior?

A) evaluating the suggestions of others B) mediating conflicts C) initiating new ideas D) requesting more information

Communication & Mass Media