Carrie realizes she needs to become a better listener. What is the first thing she needs to understand about listening if she wants to improve?
a. Listening is much less demanding than speaking.
b. Listening is not a passive activity.
c. Listening is the physical part of hearing.
d. Listening is actually quite a simple process.
Answer: b
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Margot, a publicist, is writing a news release for her organization
After finishing her document, she wants to check the validity of some facts and statistics she used, so she uses a software tool that is intended to seek out specific data on the World Wide Web. She types in the particular keywords and presses Enter. The system generates a list of links related to the keywords. Which software tool is Margot using? a. Search engine b. Social network c. Micro-blogging site d. Media-sharing site
George, Paul, and Sue tend to sit together at meetings and like telling stories to each other, sharing private jokes, and sometimes talking about other group members. Within the larger group, the trio would be known as a _____.
A. group deviate B. referent group C. clique D. blocker
Which theory assumes that people are active agents who deliberately choose media to gratify themselves?
A. uses and gratifications theory
B. attribution theory
C. cultivation theory
D. critical theory
E. agenda-setting theory.
__________ occurs when you refuse to confront a conflict
Fill in the blanks with correct word