Lai worked on a global team for an American company, and all her work had to be completed in her second language, English. Sometimes her teammates misinterpreted her meaning. Lai has unintentionally created of a(n) ______ barrier to communication.
A. decoding
B. sender
C. feedback
D. encoding
E. receiver
D. encoding
An encoding barrier is one in which the message is not expressed correctly. Example: If your vocabulary is lacking or English is not your first language, you may have difficulty expressing to a supervisor, coworker, or employee what it is you mean to say.
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What does enterprise resource planning involve?
A. Integrating all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprise-wide information on all business operations. B. Analyzing and redesigning of workflow within and between enterprises. C. Managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability. D. Managing information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability.
Copies of a purchase order are sent to all of the following except
a. inventory control b. receiving c. general ledger d. accounts payable
Lean and Six Sigma ______.
A. are pretty much the same thing B. are both required to reduce waste and add value C. are now jointly referred to as Six Lean Sigma D. evolved at the same time
Which of the following factors does not dictate how many of each type of salesperson a particular company should have?
A. Product use and characteristics B. Types of marketing channels C. Number and characteristics of customers D. Product complexity and price E. Number of marketing channels