Solutions (Scenario)Metro Holdings, Inc., operates department stores in the United States. The company is looking for more effective ways to manage its value chain. Randy is the strategic manager for Metro holdings. Randy is in charge of the value chain design and management at Metro holdings.Randy should design an effective hiring process in order to build a successful value chain. The hiring process is important to value chain management because ________.
A. value chain management requires highly experienced and knowledgeable employees
B. new recruits should have the ability to learn and adapt
C. value chain management requires a diverse group of highly specialized employees
D. employees should be highly skilled to be part of an effective value chain
Answer: B
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