Several users from the same location are reporting problems accessing the intranet server. An administrator has verified that no other remote areas are having issues connecting to the same server. Which of the following steps should the administrator perform NEXT?

A. Determine what has changed
B. Test a solution.
C. Establish the most probable cause
D. Escalate the problem to the right section


Answer: A. Determine what has changed

Computer Science & Information Technology

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