Read the scenario, and then answer the corresponding question. Your coworker, Caitlin, sends you an email to let you know that recent updates have been made to the accounts receivable database. As you read Caitlin's email, you simultaneously listen to your voice mail messages. Then you send a quick reply to Caitlin to let her know you received her email. Barriers often hinder the communication
process. True or False: Listening to voice mail while attempting to read an email is likely to interfere with the communication process.
Indicate whether the statement is true or false
True
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What does the “quality of work life” concept reveal about the relationship between employees’ satisfaction of personal needs and organizational performance?
a. There is a direct relationship between employees’ satisfaction of personal needs and organizational performance. b. There is an inverse relationship between employees’ satisfaction of personal needs and organizational performance. c. There is no direct relationship between employees’ satisfaction of personal needs and organizational performance.
The law imposes strict liability as a matter of public policy based in part on the assumption that manufacturers can better bear the costs associated with injuries caused by their products
Indicate whether the statement is true or false
Startup, Inc. provides a variety of telecommunications services to residential and commercial customers from its massive campus-like headquarters in suburban Tampa. For a number of years the firm's maintenance group has been organized as a cost center, rendering services free of charge to the company's user departments (sales, billing, accounting, marketing, research, and so forth).Requests for maintenance have grown considerably, and demand is approaching the point where quality and timeliness of services provided are becoming an issue. As a result, management is studying whether the maintenance operation should be converted from a cost center to a profit center, with users to be billed for services performed.Required: A. Differentiate between a cost center and a profit center. How is
each of these centers evaluated?B. What will likely happen to the number of user service requests if the company makes the switch to a profit-center form of organization? Why?C. Assume that a user department has requested a particular service, one that is time consuming and costly to perform. The maintenance group's actual cost incurred in providing this service is $17,800, and the user has agreed to pay $20,800 if the switch to a profit center is made. If this case is fairly typical within the firm, which of the two forms of organization (cost center or profit center) will result in a more responsive, service-oriented maintenance group for Startup? Why? What will be an ideal response?
The two types of shopping products are:
A. unsought and convenience B. generic and family C. exclusive and intensive D. heterogeneous and homogeneous E. consumer and business