The responsibility center in which the manager does not have responsibility and authority over costs is the:
A. investment center.
B. cost center.
C. profit center.
D. revenue center.
Answer: D
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The ____________________ column in the combination journal is used to debit accounts that are used infrequently
Fill in the blank(s) with correct word
Gilly Brothers, an insurance company, incurred losses of about $100 million. To analyze its losses and to overcome them, the company began comparing its own practices against those of its successful competitors. In this scenario, which procedure is adopted by Gilly Brothers?
A. regression analysis B. delayering C. job evaluation D. benchmarking E. pay structuring
Asking the audience to reexamine long-held opinions is one of the goals of what?
A) Persuasive claims B) Persuasive adjustments C) Persuasive presentation of ideas D) Persuasive requests for action E) Sales and marketing
What is the biggest challenge when attempting to implement and utilize information systems to enhance the customer service experience?
a. collecting the information b. identifying where your service is failing or underperforming c. getting the right information to the right person in an appropriate format and at the appropriate time d. deciding what information should be shared with customers and what information should not