The SBA, SCORE, and the authors recommend that an executive summary be attached to the
beginning of the business plan.
Indicate whether the statement is true or false
TRUE
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Right Motors calls its customers after they purchase an automobile from the dealership. In addition, every year customers are asked to complete a short survey about the car they purchased from Right Motors and their customer-service experiences with the dealership. Right Motors is an example of a(n) ___ system.
A. open B. closed C. open-door D. environmental E. ongoing
Delaying the payment of accounts payable in order to improve cash management is known as ________
A) ACH transfers B) stretching payables C) credit scoring D) lockbox system
Which of the following best fits the return on investment measure?
a. Takes the gross revenue estimated minus the cost of the social media advertising program divided by the cost of the program. b. Employs statistical analysis to determine how sales trends shifted according to the timing of the social media marketing. c. Calculates the change in the probability of purchase based on the exposure. d. Calculates the difference between the cost to purchase a display ad on a site and the cost of the social media advertising program divided by the cost of the program. e. Assigns a financial value to the resources we use to execute a strategy, measure financial outcomes, and calculate the ratio between inputs and outcomes.
Congress creates the Federal Authority on Homelessness (FAH) and gave it broad powers to issue regulations, conduct searches, investigate areas where homelessness is a particular problem, and bring actions against those who discriminate against the homeless, or fail to follow FAH regulations. In March 2009, FAH issued a rule that businesses with 15 or more employees cannot discriminate against
the homeless in employment. The regulation states that businesses must take steps to recruit homeless people as employees and must provide homeless employees with adequate shelter. No public hearings are held and the final rule was published in the Federal Register in June, 2009. In October, 2009 FAH inspectors arrive at Elroy's Tackle Shop in Eureka, California. Elroy employs 18 people, including clerks, cashiers, and fishing guides. The inspectors ask Elroy what steps he has taken to hire a homeless person. He tells the inspectors that he has taken no steps, they fine him $5000 and inform him that he had better take such steps soon. Elroy did not know FAH existed or that he had a duty to try to hire homeless people. He calls his attorney, Maia, and asks her what to do. She suggests that he file a complaint stating that FAH failed to follow proper procedures when it issued the rule. If a court were to review actions of the FAH in promulgating the June, 2009 rule, what scope of review would a court use? a. a low level of scrutiny because only technical issues are involved b. strict scrutiny because procedural issues are involved c. mid-level scrutiny required of all new agency regulations d. arbitrary scrutiny as Congress required in the statute e. de jure scrutiny required of all new agency regulations