The ____ of a gear tooth is the outer end.
A. heel
B. toe
C. plank
D. face
Answer: A
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A customer in the estimate stage refuses the automotive maintenance suggestions. The service consultant should which of the following?
A. Give up and never try to ask again B. Call the customer’s spouse and ask the spouse C. Ask again when there is another opportunity at a future customer service system stage D. Tell the service manager to ask the customer
As chief justice of the United States, John Marshall helped to ensure that
A. states' rights were protected. B. the programs of Alexander Hamilton were overturned. C. the political and economic systems were based on a strong central government. D. both the Supreme Court and the president could rule a law unconstitutional. E. Aaron Burr was convicted of treason.
What should be monitored to determine when a filter needs to be taken offline for cleaning or replacement?
A. Flow rate B. Temperature of liquid C. Differential pressure D. Water quality
Technician A says that a direct repair program rarely if ever involves an insurance company. Technician B says that a combo repairer may work on a collision-damaged vehicle from start to finish. Who is right?
A. Technician A only B. Technician B only C. Both Technicians A and B D. Neither Technician A nor B