The temperature in this room is 72°F. The temperature outside the building is 20°F. What is the temperature difference in degrees Celsius?

A. 52°
B. 11°C
C. 20°C
D. 29°C


D. 29°C

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One type of relay consists of a static, current-sensitive network connected ____ the line and a switching relay connected in the coil circuit of the starter.

a. in series with b. below c. next to d. in parallel with

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Which character of a vehicle's VIN represents the country of origin (manufacture)?

A. the first B. the third C. the eighth D. the tenth

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The path-goal and substitutes for leadership approaches to leadership are quite similar in

explaining what determines the appropriate style of leadership.

Indicate whether the statement is true or false.

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When questioned about her overall customer satisfaction, the owner says "I really do not know for sure, but I very rarely receive any calls from upset customers." Which of these statements is most likely to be true?

A) The shop has a very high level of customer satisfaction. B) The service manager is doing a good job of hiding the customer complaints. C) The shop does not have anyone doing customer follow-up contacts. D) Two of the above choices listed are likely to be true.

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