Your text notes that a particular restaurant in Chicago discovered a highly effective tactic to ensure that callers who make reservations will call to cancel the reservation if they decide not to appear
What do the restaurant's receptionists say to engage the power of a personal commitment?
A) "Please call us if you change your plans."
B) "Will you call us if you change your plans?"
C) "We'll be grateful if you would call us if you change your plans."
D) "Please don't change your plans."
Answer: B
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