Which one of the following is not a typical step used to implement an attribute sampling plan?
a. Define the attributes of interest and what constitutes failure(s).
b. Select and test the sample items.
c. Evaluate the sample results.
d. Define the non-statistical sampling method that is most effective and efficient.
d
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If it takes $1.5515 to buy 1 pound and $0.6845 to buy 1 franc, then it takes 2.27 francs to buy 1 pound.
a. True b. False
Which of the following statements is true of customer needs?
A) Satisfying customer needs is the first step in successful market segmentation. B) All potential customers have the same needs. C) Solving customer problems requires knowing the identity of target customers. D) A business with a strong market orientation rarely divides its served market into customer segments. E) The factors influencing the needs of both consumers and businesses are the same.
Answer the following statements true (T) or false (F)
1. On-the-job training generally works by having two new employees work together to learn the job. 2. Career paths should be visible only to upper management who will make decisions about which employees to encourage. 3. Effective training should lead to behavioral change. 4. Guest and employee feedback can contribute to the effectiveness of training programs.
Jacob believes leaders and followers behave in a rational manner at all times. This might lead him to discount research on ______.
A. financial rewards B. selection processes C. emotions and moods D. training interventions