As soon as the news program begins an interview with the President, Dolores quits paying attention and she mumbles to herself, "I already know everything he has to say and I don't want to hear it again.". Dolores' ability to listen is being hindered by __________

a. message overload
b. prejudgment
c. preoccupation
d. message complexity
e. noise


b

Communication & Mass Media

You might also like to view...

"Richard's friends include the following people; Ryan, Beckett, and Espo." Which punctuation mark should have been used instead of the semicolon in the sentence?

a) Colon b) Comma c) Apostrophe d) Period

Communication & Mass Media

An emotion is the feeling—often accompanied by physical changes—you experience when reacting to a situation

Indicate whether the statement is true or false

Communication & Mass Media

One reason the conclusion of the speech is so important is because of the __________ effect

a. primacy b. recency c. contrast d. halo

Communication & Mass Media

In empathic listening, we

A) try to feel what the speaker feels. B) respond to our needs as a listener. C) strive to interrupt the speaker. D) lose our own identity and assume the identity of the other person.

Communication & Mass Media