As viewed by the World Trade Organization, ______________ constitutes unfair competition.
a. export antisubsidies
b. export subsidies
c. import tariff
d. import subsidies
b. export subsidies
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______ occurs when people are hired or promoted, or denied hiring or promotion, for reasons not relevant to the job.
A. Affirmative action B. Discrimination C. A hiring quota D. Quid pro quo E. A hostile work environment
When General Hospital was informed that a pile up on Highway 101 resulted in multiple injuries, the staff was informed to expect new patients arriving by ambulance and they followed standard procedure to prepare. This demonstrates ________.
A. advertising B. interactive marketing C. public relations D. direct marketing E. crisis management
If items being transported must go through an intermediate point before reaching a final destination, then this situation is known as a(n)
A) transshipment problem. B) assignment problem. C) transportation problem. D) intermediate point problem. E) None of the above
All of the following are true about the price element of services EXCEPT:
A. price can be used in capacity management. B. price techniques like on-peak pricing are used to manage variations in supply for the service. C. price can affect consumer perceptions of the service. D. price can be used in services to imply a higher quality. E. price can be referred to in a variety of terms.