Posting job instructions is an example of downward communication in an organization
Indicate whether the statement is true or false.
True
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What are highlighted in a box that gives a major point about a news release?
a) Pull quotes b) Lead paragraphs c) Bullet points d) Key messages
T F Using the terms "the sword" to represent an entire military force provides a good example of synecdoche
Indicate whether the statement is true or false
This person pretends to give in and then continues to act in the same way
a. mind reader b. crisis tickler c. guilt maker d. pseudoaccommodator e. avoider
To keep conflict constructive, small groups should focus on which of the following?
A. the content of the disagreement B. the person who is hurt by the conflict C. the emotions involved in the conflict D. the person who started the disagreement