Reference the research of Gail Fairhurst (1993). Discuss how her findings might apply to you and your superior-subordinate relationship with a professor
What will be an ideal response?
Fairhurst found that supervisors in high to medium leadership-exchange relationships
sought to minimize power differences through the following communication patterns:
· Value congruence: interaction that demonstrates similarity in values.
· Nonroutine problem solving: creatively approaching problems.
· Insider markers: indicators of group membership such as inside jokes.
· Support: explicit and implicit markers of social and professional support.
· Coaching: aiding the subordinate in mastering a particular skill or concept.
Fairhurst also identified four communication patterns that supervisors used to maximize
power differences in out-group relationships:
· Performance monitoring: consistent checking of work and progress.
· Face-threatening acts: communication characterized by criticism and rebuke.
· Competitive conflict: use of interruptions and nonsupportive statements.
· Power games: arguing for the sake of arguing.
It is interesting that several of the behaviors used to minimize power differences in LMX
relational types are supported by the communicative organization model (particularly
support and coaching), while those used to maximize power differences in SX
relationships seem to violate the demands of the model. The CO model encourages the
use of the behaviors on the former list in all organizational relationships, however, not
just those marked as LMX. It would seem that engaging in behaviors found in the latter
list would only serve to reduce employee satisfaction and performance, an effect that
would benefit personal or organizational ends.
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Toni sat through a speech presentation at the local service organization's monthly meeting
last week. The speaker wanted to be sure that all audience members understood what he had to say, so he spoke in a deliberate, slow fashion in order to achieve his goal. The technique backfired and the vast majority of the audience became bored and some even left. This was most likely due to which of the following? A) conversational narcissism B) selective listing C) information overload D) differing speech rate and thought rate
Answer the following statement(s) true (T) or false (F)
1. Saying, “I know you do not want to, but I want you to come with me tomorrow” is an assertive statement. 2. Sports revolve around communication most of the time. 3. Communication consists primarily of talking and listening. 4. Bill and Roger have a serious conflict; their communication will be enhanced if they confront each other in front of their basketball teammates so that everyone knows what is happening. 5. SOLER is an acronym for a procedure to improve verbal communication.
An enduring tendency to to react with anxiety and fear in many situations is called ________
What will be an ideal response?
Losing a libel suit can put a publication or broadcast organization out of business
Indicate whether this statement is true or false.