Thibaut and Kelley's theory about the costs and rewards of relationships is known as

_________ theory.

Fill in the blanks with correct word


social exchange

Communication & Mass Media

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One positive aspect of the disposable workforce is that when individuals do find work, they are more committed and identify more with the organization.  

Answer the following statement true (T) or false (F)

Communication & Mass Media

A speech that is usually a light, humorous presentation designed to entertain is a(n) _________________

Fill in the blank(s) with correct word

Communication & Mass Media

Which tools help major organizations portray themselves as a reliable, proficient, and articulate business to their customer bases?

a. Speechwriting and presentations b. Publicizing and corporate communications c. Researching and presentations d. Speechwriting and marketing relations

Communication & Mass Media

Robert used this scale question on his audience survey:

"Violent crime is one of the most serious issues in the United States today." Strongly agree ____ Somewhat agree ___ Undecided ___ Somewhat disagree___ Disagree ___ What does this kind of question allow Robert to do? A) Gain some understanding of why audience members feel as they do. B) Measure audience members' degree of commitment to their views. C) Determine the objectivity with which audience members operate. D) Anticipate the kinds of questions audience members might raise.

Communication & Mass Media