A company can acquire ISO 9001 certification by ______.
a. sending its employees for training in lean concepts
b. declaring its commitment to high quality production
c. demonstrating to a third-party auditor a company’s systems and operations fulfill certain standard criteria
d. ensuring all its suppliers are quality black belts
c. demonstrating to a third-party auditor a company’s systems and operations fulfill certain standard criteria
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Desired service is the minimum level of service customers will accept without being dissatisfied
Indicate whether the statement is true or false
Jennifer has offered to sell her laptop computer for $750 to Jack. She tells Jack that the computer is only six months old but, in fact, it is three years old, and Jennifer wants to unload the lemon. Jack agrees to buy the computer based on Jennifer's representations. This contract is
a. a void agreement because of the fraud involved. b. a voidable contract, one that Jack can void. c. a voidable contract, because it is unilateral. d. a void contract because of the UCC.
Impulse products
A. need widespread distribution at low cost. B. need enough exposure to facilitate price comparisons. C. need adequate representation in major shopping areas. D. need widespread distribution with display at point of purchase. E. can have limited availability as long as display is good.
If businesspeople in ________ commit themselves to a date in the future and fail to show up, they may feel no guilt or concern because they believe they have no control over time in the first place.
A. France B. Arab countries C. Great Britain D. China