The author defines organization development (OD) as ______.
a. an effort (1) planned, (2) organizationwide, and (3) managed from the top, to (4) increase organization effectiveness and health through (5) planned interventions in the organization’s “processes,” using behavioral-science knowledge.
b. being based on (1) a set of values, largely humanistic; (2) application of the behavioral sciences; and (3) open-systems theory, organization development is a systemwide process of planned change aimed toward improving overall organization effectiveness by way of enhanced congruence of such key organizational dimensions as external environment, mission, strategy, leadership, culture, structure, information and reward systems, and work policies and procedures.
c. the process of increasing organizational effectiveness and facilitating personal and organizational change through the use of interventions driven by social and behavioral science knowledge.
d. the process by which change is conducted and in which a change agent is more effective.
c. the process of increasing organizational effectiveness and facilitating personal and organizational change through the use of interventions driven by social and behavioral science knowledge.
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Danielle is a model of good citizenship, particularly of the interpersonal variety. She regularly volunteers to do things for her work group, helps orient new members, attends functions that help the group, and assists others with their work for the benefit of the group. Yet her supervisor is not completely pleased with Danielle's job performance, most likely because her citizenship behaviors are
A. not motivated by genuine concern for others. B. the consequence of deep underlying insecurities. C. at odds with her stated job description. D. a distraction to her fellow employees. E. distracting her from other duties and responsibilities.
The four levels of CSR are ______.
A. economic, legal, ethical, and discretionary B. economic, legal, ethical, and demanded C. economic, legal, egalitarian, and discretionary D. economic, legal, ethical, and dominant
Tomo received a low score on his performance appraisal because he did not create project-specific data management plans as part of his job as a clinical data manager. However, Tomo has not received training on creating such plans. He did not mention this fact during his appraisal, nor did his manager ask. Consequently, he will likely get a low score on this part of his appraisal again next year. This suggests Tomo’s appraisal falls short of which reason for conducting performance appraisals?
A. communication B. decision-making C. motivation D. ranking
Most international customers will pay cash in advance unless the order is for a custom-made product.
Answer the following statement true (T) or false (F)