"Losing a customer once means losing the entire stream of possible purchases that the customer would make over an extended period of patronage." This statement specifically indicates loss in terms of ________

A) customer-perceived value
B) marketing offerings
C) partner relationship management
D) customer lifetime value
E) value proposition


D

Business

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After WWII, leadership research dropped off as countries had fewer needs for military leaders.

a. True b. False

Business

A good rule of thumb when composing web pages is to use as many graphics as possible, and the bigger the better

Indicate whether the statement is true or false

Business

A mobile on-demand transportation company with an established brand name uses a unique mobile app and GPS mapping technology to reduce the time for drivers to pick up passengers and take them to their destinations. It then gives the mobile apps away free to all riders. Which of the five generic strategies is this company using?

What will be an ideal response?

Business

Banning the use of ____________________ is one of the labor movement's top legislative priorities.

A. offensive lockouts B. temporary strike replacements C. permanent strike replacements D. defensive lockouts

Business