What did Starbucks do in China to encourage success when entering the market?

a. used social media as a primary source of marketing
b. developed local management talent
c. implemented American marketing strategies
d. hired American store managers


b. developed local management talent

Communication & Mass Media

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Research is the first step in any successful public relations campaign

Indicate whether this statement is true or false.

Communication & Mass Media

When public relations practitioners seek to maintain or improve relations with local environmental interest groups, they are engaged in ________

A) employee relations B) media relations C) community relations D) investor relations E) consumer relations

Communication & Mass Media

Which of the following introductory methods is not discussed in

the textbook?? a. Tell a story. b. Ask a question. c. Use an interesting example or story. d. Ask a question. e. Refer to a friend who gave you the idea for the topic..

Communication & Mass Media

Five orientations toward managing conflict are generally accepted in conflict studies. Which of the following are considered a part?

A. Collaboration B. Competition C. Compromise D. All of the above E. Only A and C

Communication & Mass Media