Why are the users' page views and time spent on your Web site important metrics?
What will be an ideal response?
If people come to your Web site and don't view many pages, that is undesirable and your Web site may have issues with its design or structure. Another explanation for low page views is a disconnect in the marketing messages that brought them to the site and the content that is actually available.
Generally, the longer a person spends on your Web site, the better it is. That could mean they're carefully reviewing your content, utilizing interactive components you have available, and building toward an informed decision to buy, respond, or take the next step you've provided. On the contrary, the time on site also needs to be examined against the number of pages viewed to make sure the visitor isn't spending his or her time trying to locate content that should be more readily accessible.
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A. the total number of users B. the number of monthly active users C. the number of ads shown to users D. revenue E. how much it costs the company to maintain social media connections
An interview with 6 to 10 people in an informal group setting is called a(an)
A. focus group interview. B. secondary interview. C. informal investigation. D. observation interview. E. quantitative research interview.
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Answer the following statement true (T) or false (F)
Provider ________ is the difference between company understanding of customer expectations and the development of customer-driven service designs and standards.
A. Gap 1 B. Gap 2 C. Gap 3 D. Gap 4