According to Alvesson and Deetz (2005), what is a disparate field encompassing critical versions of postmodernism?
a. Critical Management Studies
b. Strategic Human Resource Management
c. Strategic Human Resource Development
d. Human Resource Development
a. Critical Management Studies
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Employees' knowledge, courtesy, and ability to convey trust and confidence make up which dimension of the RATER scale?
A. Reliability B. Assurance C. Tangibles D. Empathy E. Responsiveness
In a sale or return contract, goods are delivered to buyers primarily for:
A. security. B. resale. C. trial. D. personal use.
A company is considering spending the following on a new quality improvement program
Inspect raw materials $123,000 Reengineer to improve product quality 760,000 Inspect finished goods 150,000 Preventive maintenance of equipment 140,000 The company expects this quality program to reduce costs by the following amounts: Avoid lost profits due to unhappy customers $910,000 Fewer sales returns 65,000 Decrease the cost of rework 155,000 Lower warranty costs 54,000 Group each cost under the four categories of quality management systems. Comment whether the company should undertake the quality improvement program. What will be an ideal response
Alan, the president of Bayside Investments, Inc, and Colin, Bayside's accountant, are charged with a crime, after the police search Bayside's offices. Under the exclusionary rule
a. certain Bayside records are excluded from subpoena. b. certain parties to a criminal action may be excluded from a trial. c. illegally obtained evidence must be excluded from a trial. d. persons who have biases that would prevent them from fairly deciding the case may be excluded from the jury.