Your outline so far reflects the following format: I. A. 1. a. What comes next?
A. II.
B. B.
C. 2.
D. (1)
E. None of these answers are correct.
Answer: D
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Customer relationship management (CRM) is a component of campaign management that
a. Manages customer relationships b. Measures the effectiveness of advertising in a particular segment c. Conducts market research prior to launching a campaign d. All of the above
Which type of presentation delivery involves speaking without prior preparation?
a. Impromptu speaking b. Memorized speaking c. Manuscript speaking d. Extemporaneous speaking
Accommodation means that speakers should abandon their own convictions in order to show tolerance of the audience's beliefs
Indicate whether the statement is true or false.
When using visual aids in a speech, you should
A. display visual aids only while discussing them. B. avoid passing visual aids among the audience. C. maintain eye contact with listeners when showing visual aids. D. All the answers are correct. E. both display visual aids only while discussing them and avoid passing visual aids among the audience.