Listening involves which of the following processes?
A. Selecting, understanding, comprehending, memorizing
B. Awareness, attending, understanding, remembering, responding
C. Selecting, attending, understanding, remembering, responding
D. Screening, awareness, attending, remembering, responding
Answer: C
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April presented a speech arguing that the university should declare itself a smokefree campus. She has presented a speech addressing an issue of _____
A) fact B) value C) cause D) policy
We belong to groups to meet several different needs. Our need for __________ suggests that as humans we need to love and be loved and know that we are important to others.
A. affection B. inclusion C. openness D. control
Hayden is viewed as attractive by most people who meet her. In class, her professors tend to call on her frequently, and her classmates think of her as outgoing and competent. Hayden could be experiencing the ________ effect.
A. halo B. bias C. stereotyping D. evaluation
_____ allow synchronous communication in training
A. Live online courses B. Self-paced courses on CD-ROM C. Virtual libraries D. E-mails