Which of the following is true about out-group membership?
a. is valued in a team because it can help avoid groupthink
b. can help to eliminate social loafing
c. can make it difficult to form a unified team
d. means that a leader should create a virtual team in this situation
c. can make it difficult to form a unified team
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Salespeople should most likely do which of the following when a product is delivered to a customer?
A) Call the shipping agent to monitor delivery. B) Mail an instruction manual to the customer. C) Offer training in the use of the product. D) Change the price charged to the customer. E) Unpack the product by hand.
Which of the following is a provision under the Drug-Free Workplace Act?
A) It requires employers who receive federal aid to develop an antidrug policy for employees. B) It requires employers who do business of $10,000 or more with the federal government to provide drug-free awareness programs for employees. C) It requires employers who receive aid from nonprofit corporations to make employees aware of assistance programs for those with drug problems. D) It requires employers who do business of $10,000 or more with the state government to warn employees of penalties for violating the company's drug-free policies.
Suzy often occupies the creative problem solver role in a group, so she emphasizes
A) achieving harmony. B) challenging faulty ideas. C) conducting research. D) solving difficult problems.
Violations of export control laws are punishable by:
a. civil penalties only. b. criminal fines only. c. civil penalties, denial orders, criminal fines and imprisonment. d. administrative penalties only.