Given that the client can change depending on the target of the intervention, ______ can be seen as the client when multiple systems are involved.
a. relationships
b. group process
c. society at large
d. organizations
c. society at large
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The communication skill we use most is listening
Indicate whether the statement is true or false
Which of the following is the best definition of product features?
A. The things a product does that provide benefits to the customer B. Mechanical efforts or activities a company provides that add value to a product C. Specific design characteristics that allow a product to perform certain tasks D. How a product is conceived, planned, and produced with the necessary functions E. The physical appearance of a product
If, at a trial for employment discrimination, the employer offers a job-relevant rationale for the decision that was made that the plaintiff is claiming is in fact discrimination, the plaintiff must show that the employer's rationale is what is called a:
a. prima facie excuse b. constructive excuse c. pretext d. disparate e. differential
__________ relates to the gains or losses a firm expects to experience if it attacks a rival or responds to an attack by a rival.
A. Motivation B. Awareness C. Responsiveness D. Ability