The medical-surgical nurse manager is conducting an interview of a potential employee. The manager realizes which of the following is beneficial when conducting the interview?

1. Document first impressions of the applicant.
2. Review the resume during the interview.
3. Use closed questions to elicit more information.
4. Use work sample questions to determine knowledge.


4
Explanation: 1. Work sample questions are used to determine an applicant?s knowledge about work tasks and
ability to perform the job. First impressions may lead to premature judgments and hasty
decisions. The resume should be reviewed alone prior to the initiation of the interview. Closed
questions elicit yes or no answers and do not provide much information.

Nursing

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