Which of the following question pitfalls is particularly relevant to a selection interview?
A. open-to-closed switch
B. leading push
C. yes (no) response
D. evaluative response
Answer: D
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At which step of the crisis communications process do you engage in an evaluation of what went well in handling the crisis and what didn't?
A) message development B) recovery C) response D) risk assessment E) planning
Jillian has interviewed several potential candidates for a job at her law firm and is checking references. She has already verified employment dates and former job title, and now she wants to find out the former employers' true feelings about the candidates. What is the best way for Jillian to determine whether or not the employers have negative feelings about the candidates?
A. Ask whether or not the employer would rehire the candidate. B. Ask whether or not the candidate ever did anything wrong. C. Ask why the candidate is looking for a new job. D. Ask if the employer has anything to add about the candidate.