Computed axial tomography services use a series of x-rays to make medical diagnosis. Which of the following characteristics of services is absent in this example?
A) nonstandardization
B) inseparability
C) intangibility
D) difficulty of inventorying
A
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The wheel of loyalty is composed of which of the following three main components?
a. Create loyalty bonds; deliver quality service; segment the market b. Create loyalty bonds; build higher level bonds; deliver quality service c. Build a foundation for loyalty; create bundling; build higher level bonds d. Build a foundation for loyalty; create loyalty bonds; reduce churn drivers e. Create loyalty bonds; understand customer value; understand service value
Drawbacks of e-learning include
A) maintenance and updating. B) lack of face-to-face interaction and campus life. C) computer literacy. D) all of the above.
When should we measure internal consistency reliability?
What will be an ideal response?
From the adjusted trial balance for Fabricated Products Company given below, prepare the necessary closing entries.Fabricated Products CompanyAdjusted Trial BalanceDecember 31?DebitCreditCash$19,400?Accounts receivable25,000?Merchandise inventory26,000?Office supplies1,900?Store equipment84,000?Accumulated depreciation-store equipment?$22,000Office equipment40,000?Accumulated depreciation-office equipment?15,000Accounts payable?12,000Notes payable?40,000Common stock?20,000Retained earnings?90,700Dividends28,000?Sales?245,000Sales discounts6,000?Sales returns and allowances16,500?Cost of goods sold145,000?Sales salaries expense32,500?Depreciation expense-store equipment11,000?Depreciation expense-office equipment7,500?Office supplies
expense1,300?Interest expense600?Totals $444,700$444,700??? What will be an ideal response?