An organizational pattern in which main points are arranged and posed as questions an audience may have about a subject is known as a ______ pattern.

a. chronological
b. topical
c. question–answer
d. spatial


c. question–answer

Communication & Mass Media

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When managers and employees positively influence each other in their jobs, this is known as

a. power. b. credibility. c. mutual influence. d. cooperation.

Communication & Mass Media

When a speaker determines what an audience wants to know about a topic and what their expectations are for a presentation, the speaker is performing a(n) _____

Fill in the blank(s) with correct word.

Communication & Mass Media

“Young people today are so self-involved. They’re always on their phones, posting about their meals on Facebook and the Twitter,” says Rosemary. “They’re all about instant gratification. And you can’t count on them to follow through on anything,” Arthur agrees. Identify and explain the destructive process of verbal symbol use that Rosemary and Arthur are using.

What will be an ideal response?

Communication & Mass Media

When Kiko reviewed the main points in her informative speech, she slowed down her rate of

speech, decreased her volume, made sure to articulate each word clearly, and paused between each point. What technique of making an informative speech memorable did Kiko effectively employ? A) establishing a motive for the audience to listen B) building redundancy into the speech C) reinforcing key ideas nonverbally D) pacing the flow of information

Communication & Mass Media