A discussion between friends leads to a heated argument. What de-escalation tactic best demonstrates emotional intelligence?
a. They ask their professor to choose a side.
b. They set an intention to communicate with “I” messages.
c. They decide to stop discussing controversial topics.
d. They flip a coin to choose a winner.
b. They set an intention to communicate with “I” messages.
When a discussion between friends leads to a heated argument, setting an intention to communicate with “I” messages is a de-escalation tactic that best demonstrates emotional intelligence.
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