Unlike a letter or memo:
a. e-mail should normally leave off salutations
b. e-mail should normally leave off "signatures" at the end
c. both of the above
d. none of the above
d
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What is one of the major concerns regarding the increasing use of technology in service and hospitality organizations, especially regarding customer information?
a. information overload b. expense of data analytics c. too much reliance on technology for decision making d. maintaining proper security and protection of collected data
Aniorta Inc, a pharmaceutical company, has designed a new medicine for morning sickness among pregnant women. Testing at their R&D center showed the drug to be highly reliable. Aniorta Inc has to approach a U.S
federal administrative agency called ________ for the drug to be deemed legal for sale to the public. A) Medicines and Healthcare Products Regulatory Agency B) Consumer Product Safety Commission C) Federal Trade Commission D) Food and Drug Administration
During an interview, an applicant reveals that she has been active in supporting unions in the past. An appropriate response by you, the interviewing manager, is:
A. To ignore her statement. B. To inform her that the company does not support unionization. C. To inform her that the information is irrelevant to your hiring decision and find some other reason not to hire. D. To inform her that the information is irrelevant and proceed with hiring as if the information had not been given.
Business purchasing agents may indirectly contribute to the satisfaction of their own personal needs by helping their firms achieve organizational objectives.
Answer the following statement true (T) or false (F)