Micah wants to create a positive feeling about the proposed school addition when she speaks to the parents group. The positive feeling reflects the __________ of her speech.

A. conversion
B. general purpose statement
C. perspective
D. general feedback


Answer: B

Communication & Mass Media

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What should you do while facing an audience that rejects your proposals?

A) ?Start with a strong appeal to negative emotions. B) ?Rely on objective data to make a clear case. C) ?Approach the subject indirectly by establishing common ground. D) ?Focus on providing information to help them revise their opinion. E) ?Be assertive in challenging their preconceived ideas of the issue.

Communication & Mass Media

Having reached consensus on a policy for increasing child safety in the homes of gun owners, Stefano's small group decided to have each member deliver a prepared speech on a different aspect of the group's work. According to your textbook, what method of presenting its recommendations did Stefano's group use?

A. a convocation B. a panel discussion C. a symposium D. an oral report E. an open forum

Communication & Mass Media

Groups often experience conflict. About 40% of the time, it stems from:

a. Different approaches to completing the task b. A driver social style c. Interpersonal problems d. An avoiding conflict management style

Communication & Mass Media

The most important skill in business, according to numerous industry surveys, is actuarial expertise

Indicate whether the statement is true or false

Communication & Mass Media