What should you do while facing an audience that rejects your proposals?

A) ?Start with a strong appeal to negative emotions.
B) ?Rely on objective data to make a clear case.
C) ?Approach the subject indirectly by establishing common ground.
D) ?Focus on providing information to help them revise their opinion.
E) ?Be assertive in challenging their preconceived ideas of the issue.


C

Communication & Mass Media

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Group cohesiveness can be created through humor

Indicate whether the statement is true or false

Communication & Mass Media

Amber's team leader points out several areas for improvement during her annual performance review. Rather than asking how she can improve, Amber insists: "I'm doing a good job and you know it

Why are you picking on me?" Amber's behavior illustrates a listening barrier known as A) defensiveness. B) rapid thought. C) contextual barriers. D) gender clash. E) preoccupation.

Communication & Mass Media

Groups are interdependent if the members all influence one other, but groups are ________ only if the members work together in the service of a common goal.

A. cohesive B. influential C. successful D. effective

Communication & Mass Media