Planning, scheduling, and controlling of resources to meet specific goals are activities related to which concept?
a. Operations management
b. Project management
c. Quality control
d. Supply chain management
b. Project management
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Coca-Cola's contour bottle version helps consumers seek out the "real thing" is intended to differentiate Coke from other soft drinks
Indicate whether the statement is true or false
According to Michael Porter, ________ is a generic strategy in which a company can offer lower prices than the competition to a narrow target market
A) focused differentiation B) product differentiation C) cost leadership D) cost focus
The benefits of integrated logistics management (ILM) include ______.
A. keeping logistics costs down B. contributing to employee morale C. contributing to employee motivation D. circumventing government regulations
Jawon is a training and development manager who has been asked by a professor to speak to her class about careers in training. However, since he is currently conducting an important staff development program, his schedule is very busy, and he must refuse the request. What would be the BEST way to end his message?
a. Again, I am very flattered by your request. b. I apologize that I am so busy right now. Maybe next semester I can speak to your class. c. I'll call you if I have some time in the next month. d. My training assistant, David, has extensive experience and would enjoy speaking to your class. Please feel free to call him at 469-8000.