Jesse is listening to a speaker whose views on capital punishment widely differ from his. Although the speaker is making understandable arguments, Jesse closes his mind and counters everything the speaker says by mentally reciting his position. What does this situation illustrate?
A) ?taking a small departure from the communication line
B) ?going off on a tangent
C) ?engaging in a private argument
D) ?taking a large departure from the communication line
E) ?engaging in critical listening
C
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During an interview, "What do you mean?" is an example of a ________ question
Fill in the blanks with correct word
Grace knew her speech backwards and forwards. She rehearsed it over and over, timing it to make sure she didn't run over the time limit. When she actually delivered the speech, she found herself much less nervous and much more confident than she expected to be. Which guideline for developing confidence provided in your text applies here?
A) act calm to feel calm B) be prepared C) re-create the speech environment when you rehearse D) know your audience
In terms of the principles of interpersonal conflict, conflict is associated with
A. incompatible goals. B. compatible goals. C. poor communication. D. poor listening.
It is acceptable for a thesis statement to include only one main point in the sentence
Indicate whether the statement is true or false.