________ crashes are the most common and usually the most serious type of collision in which ambulances are involved.
a. t-bone
b. intersection
c. lateral
d. rollover
Answer: b. intersection
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What small action can reinforce that you are listening to the customer?
A. Use of "Ma'am" and" Sir" B. Use of the patient's name C. Use of "Please"and "Thank you" D. Stopping the caller when you need to answer another call
To prepare 5L of Dextrose________, you need to mix 2,000 mL of Dextrose 50% with 3,000 mL of Dextrose 10%
A) 35% B) 30% C) 25% D) –25%
An emergency department death is considered a(n) ____________________ death.
Fill in the blank(s) with the appropriate word(s).
Which of the following habits does NOT keep your trouble from home and work from interfering with each other?
a. Do not bring your work or home problems to the other arena. b. Establish a routine that breaks up your work and home life. c. Do as much as possible, dividing tasks into smaller goals. d. Use the long commute home to rid yourself of the worries at work.