Conflict that is not managed effectively:

A. Surprisingly, has no influence on group productivity and creativity.
B. Results in group members who withhold their thoughts, feelings, and ideas.
C. Causes a temporary decrease in productivity, but has no influence in the long run.
D. Results, in the long run, in more effective communication.


B. Results in group members who withhold their thoughts, feelings, and ideas.

Communication & Mass Media

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Computer Space, released in 1971, was designed by

A. Ralph Baer. B. Steve Russell. C. Nolan Bushnell. D. Ted Turner.

Communication & Mass Media

When the Dunham family gets together, they all talk about how their grandparents come from humble beginnings and amassed a fortune through hard work and perseverance, when in reality the Grandma and Grandpa Dunham made their fortune selling moonshine during Prohibition. This is an example of which of the following?

A. family themes B. family rituals C. family metaphors D. family myths

Communication & Mass Media

You are presenting a speech to motivate audience members to vote for higher fees that will help cover the cost of computer lab improvements. You expect your audience to be initially opposed to this action. Which approach would you recommend?

A) Start by stating that fees should be raised; then state your reasons. B) Start by explaining the benefits that improved labs will bring to each student; then suggest that the best way to achieve these benefits is to raise student fees. C) Discuss the benefits of updated labs, but do not mention fees at all. D) Scold students for being so apathetic that they don't even care about computer labs. E) None of the above.

Communication & Mass Media

In content coding, it is common to see coding schemes with one category identified as "other." This reflects:

A. a wise move by the researcher as some elements will not fit in any of the categories. B. the code that researchers use as the standard against which other categories are tested. C. the code that researchers use when they want to further examine some elements. D. a failure of the coding scheme, indicating that the coding scheme is not as developed as it should be. E. none of the above.

Communication & Mass Media