The Ford Motor Company is interested in consumer acceptance of its subcompact car based on the proportion of positive responses to a survey. How large a survey must the company take to have 95% confidence and no more than 0.01 error?
a. 19208
b. 9604
c. 49
d. 4900
e. 9603
B
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Which of the following is (are) a type(s) of scanner data that is currently available?
A) scanner panels B) modular data C) volume-tracking data D) scanner panels with cable TV E) A, C and D
To reduce inventory management costs, many companies use a system called ________, which involves carrying only small inventories of parts or merchandise, often only enough for a few days of operation
A) just in time (JIT) B) supply chain management C) value chain management D) logistics management E) enterprise resource planning (ERP)
Hiring others to perform some of the noncore activities and decision making in a company's value chain, rather than having the company and its employees continue to perform these tasks, is
A. supply chain management. B. offshoring. C. outsourcing. D. subcontracting.
__________ is generally defined as the act of expressing organizationally desired emotions during service transactions.
a. Emotional challenge b. Emotional dissonance c. Emotional intelligence d. Emotional labor