States of feeling that are intense, last for a few hours, and are clearly directed at (and caused by) someone or some circumstance are termed moods.
Answer the following statement true (T) or false (F)
False
Moods are states of feeling that are often mild in intensity, last for an extended period of time, and are not explicitly directed at or caused by anything.
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The chapter describes a process leaders can use to draft a theme for their company–a unique service proposition. What are some questions that should be asked? What does the wording of a good service proposition look like?
What will be an ideal response?
Examples of factors from the operating environment that would affect a firm's goals and strategies include which of the following?
a. goals and strategies of the firm's competitors b. barriers to entry of the firm's industry, such as patents or large investments in buildings and equipment c. nature of the demand for the firm's products and services d. existence and nature of government regulation e. all of the above
A revocable letter of credit is an agreement to honor a draft or other demand for payment when specified conditions are met and can only be changed by the seller.
Answer the following statement true (T) or false (F)
?The Boston Consulting Group approach is based on a philosophy that a product's market growth rate and its market share relative to competition should be helpful in determining its marketing strategy.
Answer the following statement true (T) or false (F)